Member services

BASIC DATA PROTECTION INFORMATION (Club VIPS)
DATA CONTROLLER

Sigla, S.A. (hereinafter, “Sigla” or the “Data Controller”).
Contact: legal@grupovips.com
Registered address: Paseo de la Castellana, 280 in Madrid.
Data Protection Officer Contact: oficinaprivacidad@grupovips.com

MAIN PURPOSES
  • To handle requests (incidents, suggestions, complaints, claims, etc.) sent by the user through the website form, under the scope of responding to user requests.

  • To manage promotions, drawings and contests in which the user voluntarily decides to participate, under the scope of user consent.

  • To manage reservations sent by the user, under the scope of contract performance.

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RECIPIENTS

We shall share the information with all other Grupo Vips entities and, as applicable, Grupo Vips franchisees, with consent, to process complaints, claims and suggestions.

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RIGHTS

You may access, rectify, delete and/or oppose certain processing, as well as exercise your right to limit processing and portability and not be subject of a decision solely based on automatic data processing. Likewise, users have the right to revoke their consent at any time.

To exercise your rights, you may contact us via email at: oficinaprivacidad@grupovips.com.

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CONSERVATION CRITERIA

Sigla will save your information while it manages the request sent, blocking the data thereafter and deleting it once the prescription period for any possible court and out-of-court actions that could arise has passed.

ADDITIONAL INFORMATION

You may check the additional information via the following link.